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| - How To Order | - Shipping Policy | - Sales Tax |
| - Return Policy | - Forms Of Payment | - Privacy Policy |
1. Need a hard to find size? Have a special order? Give us a call we can help!
2. Want to know what our clearance items are this week? Give us a call!
3. We offer every style and color that Carhartt has. If you do not see it on our website give
us a call and we will check our in store inventory for you.
4. Need to buy in bulk? Give us a call and we will put a quote together to specifically fit
your needs.
Online Ordering:
Browse our selection and order directly from the product pages. You can add items to your cart with the click of a button and review your shopping cart before checkout.
You can also place your order by phone, fax and mail!
By phone:
You can place your order by phone Monday - Friday 9:00 am - 9:00 pm EST; Saturday 9:00 am - 9:00 pm EST by calling our toll-free number: 888.902.0777 (U.S or Canada).
By fax:
Order by fax any time: 919.202.0080
We accept Visa, MasterCard, and Discover.
To pay by credit card:
Simply enter your credit card information and billing address at checkout. Your card will not be billed until your order has shipped.
We offer the following shipping methods for the U.S. and Canada (please contact us for International delivery). Orders received after 1 pm EST will be processed the next business day. Please note that our regular business hours are Monday - Friday 9:00 am - 6:00 pm EST, Holiday hours are Monday - Friday 9:00 am - 6:00 pm. Orders placed on Friday after 1 pm EST will not be processed until Monday
Standard: 7 - 10 business days, USPS or UPS
Ground
Second Day Air: 2 business days
Next Day Air: 1 business day
* Special orders may take longer than 7 to 10 business days.
* Some items are seasonal and may take up to two weeks to ship. Call if you have any
questions on which items are seasonal.
* We gladly ship to U.S. Military APO/FPO addresses; however, we do not ship to PO
Boxes.
* All prices are in U.S. dollars.
* Shipping discounts do not apply to orders outside the continental U.S.
* Customer is responsible for duties, taxes, additional storage fees, and or import licenses
as they apply.
We're not satisfied unless you're satisfied!
If any product does not satisfy your needs, or if the product arrives damaged, it may be returned within 30 days of order receipt for a full product refund. Before sending your item back, you must call our Customer Service Group at 888.902.0777 for your Return Material Authorization (RMA) Number. Returned merchandise must be in new condition and include all instructions, and the invoice or packing slip. There is a $5.00 restocking fee on all returnable merchandise.
* Big and Tall Clothing are not returnable or refundable.
* All clearance items are final sale items that are non returnable or refundable.
Damaged in Shipment? Please save the item(s) and packaging, then notify us by phone at 888.902.0777. We'll arrange for the carrier to inspect and pickup the damaged item(s). Questions? Please call our 888.902.0777 Monday through Friday 9:00 am to 9:00 pm EST or email us at info@carolinaapparel.com.
We are required by law to collect applicable state and local tax on items sold to Purchasers in North Carolina for which sales tax exemption certification has not been provided.
We realize that making purchases at CarolinaApparel.com requires trust on your part. We value your trust, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us. Carolina Apparel does not rent or sell our customers names. The information that is gathered from you is used to process your order and to create a more personalized and streamlined online shopping experience.
